You can also clear your cache and cookies. Finally, please check if using another browser helps. To get this sorted please write into email@example.com and let us know your operating system and what browser(s) you?ve tried.
Sometimes it takes a while for us to index newly-uploaded tracks, so if you refresh your browser while making a mix and don't see your uploads, hold tight for a few. They should appear shortly, and if they don't send a note to firstname.lastname@example.org and we'll help you out.
First off, make sure you're updated to the latest version. If you're using an older version and it's frozen, there's two ways to fix.
Go to "Activity Monitor" (in /Applications/Utilities) and quit the Uploader, you should then be able to uninstall.
Select "System preferences" from the Mac menu, then select "Accounts". Pick your user account from the left, then go to "Login Items" on the right. Uncheck the Uploader and restart your machine and you should be able to drag the app to the trash.
If you've got a different problem, let us know via email (email@example.com).
We've been streaming directly from SoundCloud whenever possible to reduce our bandwidth. If you feel the match is not up to par, you can flag it as incorrect and we'll play your orignal upload.
To make the change, go to the "edit" page of your mix, and click edit for the specific track. Finally, flag the SoundCloud match as correct or incorrect. Or you can write to firstname.lastname@example.org for additional assistance.
You may be looking at a cached/older version of your mix. Try opening the mix in a browser you don't normally use or if on Chrome, open it in a new Incognito window. If it still looks like your edits haven't saved email email@example.com and include a link to your mix.
Most likely, your mix was marked non-compliant because our license only allows for up to two songs from the same artist and album. If you don't think your mix violates our terms of service, shoot us an email at firstname.lastname@example.org and we'll make the call.
As long as you're using the comments to give feedback and be part of the community, you should be fine. Posting commercial links is definitely abuse, and so is promoting your personal websites in the comments. It's cool to share a link to your own mix if you listen to someone's playlist and really think they'd like it, but commenting the link to a lot of different mixes is still abuse. Requesting that a DJ send you a track list or files is participating in piracy, and is also considered abuse.
If an account looks like it belongs to a spambot, it'll get deleted. If we see just one or two abusive posts from a user, we'll delete the individual posts. After more than one or two, we'll send you an email asking you save commenting for feedback on the mixes, and if you keep it up after the email then we may have to take action against your account.
Tumblr: Click the Tumblr button in the mix page share options, or click the "Embed" button on any mix page, customize and copy the embed code, then post as a video from your Dashboard.
Blogger/personal site: Click the "Embed" button on any mixpage and copy and paste the code into the HTML editor of your blog. This may not work for some custom backends ? contact email@example.com if this is the case.
Wordpress: Click the "Embed" button on any mixpage and select the "Wordpress Shortcode" option under "Technology." If you're using the wordpress.org software on a self-hosted site, you'll need to install the 8tracks plugin for Wordpress.
Ads are how we keep 8tracks going. If you really can't stand ads, we sell an ad-free version of our iOS app for $10/year. This can be found under your settings. We also sell 8tracks+ subscriptions ($25/6 months) which hide ads on iOS, Android, and our website. If you do run into a particularly obnoxious ad please write to firstname.lastname@example.org so we can investigate.
Yes, to enable Airplay be sure you are on the same network as Airplay (so use your wireless and not your 3G or 4G network). From the mix page, turn up the volume, and select the icon that appears on the bottom right of the screen. From there, you can connect to your Apple TV