FAQ


Account

How do I delete my profile?

How do I change my username?

How do I add an Artist, Label, or Music Blog badge to my profile?

How can I get 8tracks to stop publishing to my Facebook wall?


Troubleshooting

I'm experiencing playback issues on the website. What can I do?

I'm experiencing playback issues on the mobile app. Any tips?


Mix Creation

Why can't I get tracks to upload?

Why aren't the songs I uploaded appearing in "Your tracks"?

Why isn't the Mac Uploader working?

My mix is playing a SoundCloud track instead of the track I uploaded. Why is this happening?

How do I make a mix private/public?

Why can't I upload more than two tracks from the same artist?

My mix won't save the edits I made. What's going on?


Legal Stuff

Why can't I see the full playlist before I listen to a mix?

Why do you shuffle the order of tracks on a mix upon second listen?

Why can’t I skip through tracks, or go back and replay a song I liked?

Why did you mark my mix non-compliant?

What does 8tracks consider abuse?

What happens to me if I abuse the comments?


Miscellaneous

How do I embed the 8tracks player on my site?

What does NSFW mean?

Why do you run ads?

What is 8tracks plus?

What's up with the certifications? And what makes a mix a gem?

Is 8tracks Airplay enabled?

Does 8tracks integrate with Sonos?

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