FAQ


Account

How do I delete my profile?


How do I change my username? I’m going into witness protection.


How do I add an Artist, Label, or Music Blog badge to my profile?


How can I get 8tracks to stop publishing to my Facebook wall?


Does 8tracks integrate with Sonos?


How do I unsubscribe from your mailing list or turn off push notifications?


Troubleshooting

I’m having trouble playing music on the website. What can I do?


I'm I’m having trouble playing music on the mobile app. Any tips?


Mix creation

Why can't I get tracks to upload?


Why aren't the songs I uploaded appearing in "Your tracks"?


Why isn't the Mac Uploader working?


My playlist is playing a Soundcloud track instead of the track I uploaded. What gives?


How do I make a mix private/public?


Why can't I upload more than two tracks from the same artist?


My playlist won’t save the edits I made. What’s happening?


These playlists are awesome. How do I make one?


How do I make my playlist great/transcendent?


Legal stuff

Why can’t I see the track listing before I listen to a playlist?


Why do you shuffle the order of tracks on a playlist on the second listen?


Why can't I skip through tracks, or go back and replay a song I liked?


Why did you mark my playlist non-compliant? Are you mad at me?


What does 8tracks consider abuse?


What happens to me if I abuse the comments?


Miscellaneous

How do I embed the 8tracks player on my site?


What does NSFW mean?


Why do you run ads?


What is 8tracks plus?


What in the heck are certifications? And what makes a playlist a gem?


Is 8tracks AirPlay enabled?


How do I filter adult content?




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