FAQ


Account

How do I delete my profile?


How do I change my username?


How do I add an Artist, Label, or Music Blog badge to my profile?


How can I get 8tracks to stop publishing to my Facebook wall?


Does 8tracks integrate with Sonos?


Troubleshooting

I'm experiencing playback issues on the website. What can I do?


I'm experiencing playback issues on the mobile app. Any tips?


Mix creation

Why can't I get tracks to upload?


Why aren't the songs I uploaded appearing in "Your tracks"?


Why isn't the Mac Uploader working?


My mix is playing a SoundCloud track instead of the track I uploaded. Why is this happening?


How do I make a mix private/public?


Why can't I upload more than two tracks from the same artist?


My mix won't save the edits I made. What's going on?


Legal stuff

Why can't I see the full playlist before I listen to a mix?


Why do you shuffle the order of tracks on a mix upon second listen?


Why can?t I skip through tracks, or go back and replay a song I liked?


Why did you mark my mix non-compliant?


What does 8tracks consider abuse?


What happens to me if I abuse the comments?


Miscellaneous

How do I embed the 8tracks player on my site?


What does NSFW mean?


Why do you run ads?


What is 8tracks plus?


What's up with the certifications? And what makes a mix a gem?


Is 8tracks Airplay enabled?


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