8tracks.plus

Frequently asked questions

Q: What is 8tracks Plus?

A:

8tracks Plus is a premium, subscription-based service that removes all advertising from your listening experience. It also gives DJs extra functionality.


Q: Why would I pay for radio?

A:

As a listener, you'd pay to remove the ads you encounter on the site or in our apps.

Of course, your payment also helps 8tracks cover its costs of operation. We're grateful for our 8tracks Plus subscribers; they're like an extended part of the 8tracks family. We do our best to return the love and support that our Plus subscribers give us!

In the future, we plan to offer several DJ-focused features for 8tracks Plus subscribers, such as profile customization and mix analytics. We'd love to hear from you regarding what other premium features you'd find valuable.

Q: What does it cost?

A:

You pay $25 for 6 months, with automatic renewal on the 6-month anniversary date of sign-up. You can cancel anytime and will continue to receive the benefits of 8tracks Plus through that anniversary date. We cannot offer refunds for a portion of that 6-month period, once your free trial has ended and the subscription period has begun.


Q: How does the free trial work?

A:

When you sign up for 8tracks Plus, you get a 14-day free trial. We will NOT bill your credit card during that period, and you can easily cancel the trial from your Settings page at any point during that 14-day period without ever being billed.

Even if you cancel during your free trial, you will continue to receive the benefits of 8tracks Plus until 14 days have elapsed.

Q: I see you also offer an ad-free subscription via in-app purchase on iOS...at a different price. What's up with that?

A:

Yes, that’s different than 8tracks Plus. 8tracks Plus will turn off ads for you across *all* of our platforms (on the website and in our mobile apps, including iOS). You can only sign up for 8tracks Plus here on the website.

If all you want is ad-free listening *on iOS only,* you can sign up for that via an in-app purchase on iOS (and it will cost you a little less than 8tracks Plus: $20 for 1 year). However, in that case you'll still see ads when you tune in from other platforms, such as the website.

Example #1: You sign up for 8tracks Plus, right here, right now. You never will encounter another ad on *any* 8tracks platform (web, Android app, iOS app, everything), for 6 months. It costs you $25.

Example #2: You sign up for ad-free while using our iOS app, via in-app purchase. It will remove ads from your iOS experience, but you still will encounter ads on the website, on Android, etc. This lasts for 12 months, and costs you $20.

Q: How about unlimited skips, and caching for offline listening? Can you please include that in 8tracks Plus?

A:

Those features require us to get a different license from copyright holders. We'd love to offer those features, and if there's an opportunity to do so in the future in a way that makes sense for everyone (listener, copyright holder, 8tracks), we'll be all over it!


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