Having trouble playing mixes?
OKFAILN/AUnknownSoundManager 2 start-up
If you're seeing a failure, refer to the below for troubleshooting details for common causes.
The Flash 8 plugin is a minimal requirement for SoundManager 2, but the exact requirement varies based on soundManager.flashVersion. You are currently using [unknown].
If the Flash movie URL is OK, Flash security or flash blockers are the likely cause. Check the section below.
OKErrorN/AUnknownFlash -> JS
- Flash blockers (FlashBlock, "click to flash" etc.) preventing flash load and start-up - need whitelisting/"allow this domain" to work smoothly. If you suspect blocking is the issue, try the SoundManager 2 Flashblock demo.
See Flash debug output for more security error details.
Browser extensions/add-ons like "FlashBlock" and "click to flash" can prevent the .SWF from loading, and this will mean SM2 will time-out and fail waiting for a response from Flash. For development, it's best to whitelist the domain(s) or the .SWF for SM2 to allow it to work.
Have a flash blocker installed? Want to test it? Try the SoundManager 2 Flashblock demo.
OKErrorN/AUnknownJS -> Flash
Offline viewing conditions and cross-domain security rules will prevent Flash <-> JS communication. See the details of Flash -> JS for information.
Here, a simple createSound() call is made to test SM2's actual operation. A sound should load and play provided SM2 was able to start successfully.
I can't see a play button or any other controls
I click play and a track name appears but nothing plays and the spinner just keeps spinning
I'm using Internet Explorer 6 (or 7) and
I'm having trouble uploading tracks
If you still can't resolve your problem, send a message to email@example.com, including a screenshot or the text output of the debugger on this page.